Terms and Conditions


By using the PQRS Sites, Applications or Services, you agree to comply with and be bound by the respective terms and conditions whether or not you become a registered user / contributor / member, subscriber or any other title as may be awarded to you through the use of the services, apps and platform offered by PQRS. These Terms govern your access to and use of the PQRS managed sites, and or PQRS Applications developed for and Services offered by PQRS and all the content of this agreement as defined below. These terms also provide guidelines for the participation in the PQRS quality assurance platform, and constitute a binding legal agreement between the user (you), PQRS and PQRSAfrica.

In addition, certain areas of the PQRS Website, PQRSAfrica Website and other applications may have different terms and conditions, standards, guidelines, or policies posted or may require you to agree with and accept additional terms and conditions for each respective area. Where there is a conflict between these PQRS Terms and other PQRS terms and conditions posted for other areas of the sites, applications, services, or content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the site, application, services, or content.

PQRS Africa directory is a website which is available in the public domain, meaning that all information provided on this platform becomes available to other viewers which make use of PQRS services and or platforms. This is similar to other social media sites or platforms where information is posted. By publishing information on this platform, you agree that all information as provided may be displayed on the directory platform.

By posting information you agree that you are authorised to do so.

PQRS and PQRSAfrica is a website that is in the public domain and as such will display information as is currently available to PQRS or otherwise obtainable through other social media platforms, websites or publicly available sources.

The PQRS PV Performer Platform

The PQRS PV Performer platform or program is also referred to as the P4 program / platform and is a quality assurance platform that measures the performance of contractors based on a number of metrics. Contractors using the platform are scored and the score determines a level of activity within the solar PV sector. Activities can be linked to “risk” but not financial credibility. Only contractors that agree to participate on the program will appear on the list of P4 accredited contractors.

A P4 accredited contractor, would have:

  1. Agreed to a specific standard of installation according to a visual evaluation linked to an IEC standard.
  2. Passed a theoretical online test
  3. Passed a visual evaluation of an installation
  4. Submitted data to the PQRSAfrica.com directory
  5. Have had a customer review their installation on the PQRSAfrica.com Directory

The aim of the P4 platform is to build a database of reputable solar PV contractors that are actively involved in the sector and then to promote these contractors to developers, end-users and organisations interested in acquiring solar PV contractors that offer good quality service and the least amount of risk based on standards and a transparent frame of reference which includes feedback from clients, evidence of existing projects and theoretical evaluations.

By agreeing to the terms and conditions, you agree that PQRS does not provide projects, do not adjudicate projects, is not in control of organisations looking for contractors involved in the PV sector. P4 provides a conduit through which contractors are filtered based on a pre-defined set of criteria.

The PQRS P4 Test Platform or Test app.

The PQRS test app provides an online platform whereby candidates can test their knowledge of solar PV systems as a technology. The test forms part of the PQRS P4 quality assurance mechanism and the test consists of a software application installed onto a mobile device or a third party platform resembling an online type test. Although the app may have been developed for android or iOS applications, nor PQRS nor the developer of the app has any control over the device while it is being used.

PQRS aims to provide a measure of the theoretical knowledge of individuals on the subject of PV installations. Under certain conditions candidates might be required by prospective organisations to take the test as a means of testing theoretical knowledge on the subject of solar PV technology. PQRS aims to establish a certain standard for PV installations which may result in a variation of charges for third party services such as (CAR) insurance cover for projects.
It is expressly agreed that PQRS cannot be held liable for the performance or theoretical knowledge of candidates or organisations participating in the services and mechanisms offered by PQRS as all services offered and work conducted by contractors that have signed in to the PQRS mechanism will be conducted outside of the control of PQRS and the quality assurance mechanism.
PQRS aims to provide a platform that reflects certain parameters by which candidates and organisations can be measured through the use of what is deemed to be a transparent, predictable and fair mechanism developed by PQRS.

Test environment

The test environment is not a proctored test environment and can be considered to represent an open-book type exam.

Time allocation

Please ensure that the device is plugged in or has sufficient battery capacity in order to complete the test. Test time is limited to a maximum of one hour although the average time taken to complete the test is 30 minutes.

Formal qualification

Passing the test does not grant any credit towards a formal qualification and it is not the intention for PQRS to register the test or course materials against unit standards or to convert any part of the material into a formal qualification. Formal qualifications however may form part of the future requirements in order to participate in the PQRS quality assurance mechanism/platform and this may be limited to certain countries or regions.

Costs for taking the test

Taking the test is free of charge for the first attempt. Please see our pricing schedule for costs associated to the second and third attempts. Annual testing may become a requirement in order for continued use of the PQRS Quality Assurance Platform. In any event, the first attempt will always be free of charge.

Number of attempts

Candidates are given 3 attempts where the Pass / Fail criteria is 80%. Pass/Fail criteria remain 80% regardless of the number of attempts. The first attempt is free of charge.
Following the third failed attempt, candidates will have to prove that they have attended a PV course in order to improve their theoretical knowledge. Any PV course can be taken in order to qualify to write the test again provided that the course will enable the candidate to pass the PQRS test. In future PQRS may only endorse certain courses as being adequate in content.
A certificate of attendance will be accepted as evidence that a course has been attended.
Upon submission of the attendance certificate; candidates will be given another two attempts to pass the test. If the candidate still fails these two attempts the candidate will have to submit evidence of having personally been involved in at least 3 solar PV installations. This will be referred to as a portfolio of evidence.
The following details for each installation should be included in the portfolio of experience:
Portfolio of evidence spreadsheet New Projects, career advancement and job opportunities
It is expressly agreed that PQRS cannot be held liable for incurring project losses due to test results as PQRS does not grant or decline projects, does not guarantee career advancement and do not provide or guarantee employment to candidates that have passed the test. PQRS does not warrant or guarantee any increase in job opportunities or prospects of candidates passing the test to become liable for certain positions of employment or that candidates that have passed will receive any job offers as a result of the test, platform or services offered by PQRS.

Testing standards

Tests have been developed based on IEC standards which are being adopted in various African regions and will include other relevant standards for the respective regions such as including SANS standards for candidates writing tests in South Africa as a mixture of SANS and IEC standards are applied in that region. In South Africa IEC standards are being converted into SANS standards, hence a good knowledge of IEC standards should suffice for the purposes of passing the test.


It is expressly agreed that, PQRS will not sell or distribute bulk contact information to any third party, but may issue a certificate containing information related to a candidate or organisation’s performance in the sector which may contain contact information of the individual or the organisation linked to the individual that wrote the test. When taking the test, candidates agree that the PQRS test app is a means of testing theoretical knowledge and that the test result in the event where the candidate has passed may be shared with service providers / financiers and other organisations making use of this type of information.
PQRS will not share test results in the event where the candidate has not passed the test but may include other information related to the performance of the candidate in question such as information contained in Section A, B and C.
Information contained in performance certificates may contain contact information used as a means of confirming the identity of the candidate or organisation. Contact information contained in a performance certificate is not deemed to be confidential information although PQRS will treat these certificates with care and endeavor to ensure that the intended document reaches the intended recipient. Performance Certificates are not considered to be documents that contain sensitive information.
PQRS cannot be held liable for attachments or documents that are circulated by parties outside of PQRS which may contain sensitive information.

Use of personal information

It is expressly agreed that PQRS may store personal information and test results in its database and that PQRS may make that information available to external, third party or any other organisations and or individuals looking for candidates that have a good knowledge of solar PV equipment and standards by issuing a certificate that contains a collated version of information at the disposal of PQRS. When a certificate is issued the candidate will be informed that such a certificate has been requested and the candidate has the option to decline the information to be made available. It is agreed that E-mail is an acceptable method of communication. A candidate will be given 24hours to respond and decline such a request and should no response be received, it would be accepted that the candidate has approved the issuing and circulation of the said certificate to the organisation requesting said information on the basis that there was no objection.

Updates to terms and Conditions

PQRS retains the right to amend add, improve, remove, adjust or change the platform, adjust or change questions and answers and add or remove content as may be required from time to time and retains the right to amend Terms and Conditions. When notices of changes are circulated, it is agreed that PQRS can use e-mail as a means of communication even though delivery by e-mail may not be a guaranteed means of ensuring that recipients did in fact receive the notice of changes and amendments made to the terms and conditions. PQRS can not be held liable for non-delivery of e-mails to a recipient.